Privacy policy

Your information stays with you.

ADA Legal Link exists to help people, not to collect data about them. This policy explains what information we have, what we do with it, and what rights you have over it.

What we collect

When you talk to Ada. The content of your conversation — what you write to her and what she writes back — is stored on our servers so we can show you the conversation later and improve Ada over time. We do not ask for your name, email, or phone number to use Ada.

A browser cookie. When you first visit the site we set one cookie on your browser (ada_anon) that lets us recognize you if you come back to continue a conversation. This cookie contains a random identifier. It does not contain your name or any other personal information. It stays in your browser for 30 days.

Technical data. Our servers log basic technical information about requests — IP address, browser type, pages visited — for a short period so we can fix problems and keep the service secure. This data is separate from your conversation.

What we do NOT collect

• ✕Your name, email, or phone number (unless you choose to share it with Ada, and even then only if you want an attorney to contact you)
• ✕Your disability status or diagnosis (you can tell Ada if it's relevant to your question, but we don't require it)
• ✕Tracking cookies from advertisers or social networks
• ✕Analytics that follow you across other websites

Who we share it with

We share the minimum necessary information with three types of parties, and no one else:

Anthropic. Ada is powered by Anthropic's Claude AI. When you send Ada a message, the content of that message is sent to Anthropic to generate the reply. Anthropic's data use is governed by their commercial terms, which prohibit using your data to train their models.

Attorneys you choose. If you ask Ada to connect you with an attorney, we share only the information you explicitly provide for that purpose — typically your name, contact information, and a summary of your situation. The attorney you choose is responsible for their own privacy practices once they have your information.

Service providers that run our infrastructure. We use Vercel for hosting, Neon for our database, and Clerk for staff authentication. These providers process data on our behalf and are contractually bound to keep it confidential.

What we NEVER do

• ✕Sell your information to anyone, for any reason
• ✕Use your information to show you advertisements
• ✕Share your conversation with anyone except the attorney you choose
• ✕Generate "leads" from your conversation and sell them

How long we keep it

Conversations are kept for 30 days by default, then deleted. You can ask us to delete a conversation sooner. You can also download a copy of any conversation from the chat header before we delete it.

If you've asked to be connected to an attorney, we keep a record of that referral so we can follow up if needed. You can ask us to delete that record too.

Your rights

Regardless of where you live, you have these rights with us:

• ✓Access. You can ask to see what data we have about you.
• ✓Download. You can download any conversation as a text file from the chat header.
• ✓Delete. You can ask us to delete your conversations and any other data we have about you.
• ✓Correct. If something we have is wrong, you can ask us to fix it.

To exercise any of these rights, email privacy@adalegallink.com. We will respond within 30 days. If you can't use email, tell us in your first message and we'll find another way.

Children

Ada is not designed for children under 13, and we do not knowingly collect information from children under 13. If you believe a child has sent us information, please email us and we will delete it.

Changes to this policy

If we make material changes to how we handle your information, we will update this page and note the date of the change below. For substantial changes, we will also announce them on the homepage for at least 30 days.

Contact

Questions about privacy: privacy@adalegallink.com.