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Accessibility statement

Ada is for everyone.

If you can't use this site because of a disability, that's our problem to fix. Email accessibility@adalegallink.com and we will get back to you within two business days. If you prefer to talk, tell us in the email and we will find a way.

What we commit to

We target WCAG 2.2 Level AAA. AAA is the highest of the three web accessibility standards. Most of the web does not aim for it. We do, because a service built for the ADA community that isn't fully accessible is a contradiction.

AAA is a floor, not a ceiling. The goal is not compliance — it is that every person we say we serve can actually use Ada to get help.

What this means in practice

  • Voice input — speak instead of typing. The microphone button is in every chat conversation.
  • Read aloud — Ada can read her answers to you. Turn on the "Speak" button in the chat header.
  • Plain language — pick the "Simple" reading level. Short sentences, no legal terms, one question at a time.
  • Come back later — if you need to step away, close the tab. Your conversation is saved for 30 days. When you return, Ada asks if you want to continue.
  • Save your conversation — download a copy of anything you and Ada discussed. Useful if you want to show it to an attorney later.
  • Keyboard-only navigation — every button, link, and input works without a mouse.
  • High contrast mode — the site works with Windows High Contrast and macOS Increase Contrast turned on.
  • Reduced motion — if you have that setting turned on in your operating system, we turn off animations here too.

What we test

Every release is checked against the axe-core accessibility engine at AAA level on every public route. We also do manual checks with a keyboard and with a screen reader before a release ships.

Automated tools catch about a third of real accessibility problems. Humans catch the rest. That means you may still find something we missed.

What we know is not perfect yet

Honesty matters here. Known issues as of today:

  • Voice input does not work in Firefox. Chrome, Edge, and Safari support it. We are looking at server-side speech recognition as a Firefox fallback.
  • The "Read aloud" voice uses whatever your device provides. Some are more natural than others. Custom voice selection is planned.
  • No ASL video introduction yet. For Deaf users who prefer ASL, this is something we know we owe you. It is planned.

If something doesn't work

Tell us. Email accessibility@adalegallink.com. Include what you were trying to do, what happened, and what device and browser you were using if you know. If you use a screen reader, tell us which one.

We will respond within two business days. Accessibility bugs are fixed ahead of feature work.

Last updated: April 2026.

This statement applies to adalegallink.com and all its subdomains.

What an accessibility statement is for

This page explains how we build adalegallink.com so disabled people can actually use it. It covers what standard we aim for, how we test, what features we offer, and where we still fall short. An accessibility statement is not a certification. We're telling you what we do and inviting you to tell us when it doesn't work.

The standard we target

We target WCAG 2.2 Level AAA, the highest of the three published web accessibility levels. We don't claim to be fully AAA compliant everywhere. We're telling you our target and tracking our gaps in the open, below.

How we check our work

Every release runs through the axe-core accessibility engine at AAA level on every public page. Before anything ships, someone also checks it by hand with a keyboard and a screen reader. Automated tools generally only catch a portion of real accessibility problems, so human review is how we catch the rest. This also means you may run into something we haven't found yet, and that's useful for us to hear about.

Features built into the site

  • Voice input in every chat conversation with Ada
  • Read-aloud answers, turned on in the chat header
  • A plain-language reading level setting
  • Saved conversations, so you can step away and come back within 30 days
  • Downloadable conversation history
  • Full keyboard navigation on every button, link and input
  • Support for Windows High Contrast and macOS Increase Contrast
  • Reduced motion when your operating system has that setting on

Known issues right now

We list what's broken instead of hiding it. As of today, voice input does not work in Firefox, though it works in Chrome, Edge and Safari. We'll update this list as issues are fixed or found.

If something doesn't work for you

If a disability keeps you from using any part of this site, email accessibility@adalegallink.com. Tell us what you were trying to do and what happened. We reply within two business days, and if you'd rather talk it through, say so in the email and we'll find a way.

This statement covers the adalegallink.com website itself. If you've hit a barrier at a building, a different website or a service and want to understand your rights, that's a separate question. You can read the ADA Standards Guide for plain-language answers, or get a free Spot read of a photo if you're wondering about a specific space.